Payment Policy

 

At O'snap Cleaning Services, we are committed to providing superior cleaning services while maintaining clear and consistent financial practices. This Payment Policy outlines our billing procedures and requirements for the payment of invoices.

 

Commercial Services

 

1. Payment Terms

All invoices issued by O'snap Cleaning Services are payable within 30 days from the date of the invoice.

 

Accepted Forms of Payment: We accept payments via check, credit card, bank transfer, or any other pre-approved payment methods.

 

2. Late Payment Fee

If payment has not been received by the end of 30 days, a late fee of 1.5% per month on the outstanding invoice amount will be applied.

 

Notification: Clients will be notified via email or phone if their payment has been delayed beyond the due date.

 

Clause: For invoices not paid within 30 days of the invoice date, a late fee of 1.5% per month on the remaining balance will be applied 3 days after the payment due date. This fee will be compounded monthly until the full amount is paid.

 

3. Reporting Discrepancies

Clients are encouraged to contact O'snap Cleaning Services within 15 days of receiving an invoice if there are any discrepancies or questions.

 

Resolution Process: We will investigate all disputed invoices promptly. Adjustments will be made if discrepancies are verified and validated.

 

 

 

Residential Services

 

1. Standard Payment Terms

All invoices issued by O'snap Cleaning Services are payable within 15 days from the date of the invoice.

 

Accepted Forms of Payment: We accept payments via check, credit card, bank transfer, or any other pre-approved payment methods.

 

2. Late Payment Fee

If payment has not been received by the end of 30 days, a late fee of 10% of the invoice amount will be applied.

 

Notification: Clients will be notified via email or phone if their payment has been delayed beyond the due date.

 

3. Deposits

A 25% deposit is required for work totaling more than $500 due before work commences.

 

4. Reporting Discrepancies

Clients are encouraged to contact O'snap Cleaning Services within 15 days of receiving an invoice if there are any discrepancies or questions.

 

Resolution Process: We will investigate all disputed invoices promptly. Adjustments will be made if discrepancies are verified and validated.

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5. Contact Information

For any questions regarding billing or payments, please contact our Management team at:

• Phone: 440-534-3955

• Email: osnapcleaning@gmail.com

• Mailing Address: 337 Center Street, Ashtabula, OH 440046.

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Amendments to the Policy O’snap Cleaning Services reserves the right to amend the terms of this payment policy at any time. All amendments will be communicated to our clients.